Feb. 10, 2026 – ST. PAUL, Minn. – www.crystal-d.com – Crystal D, a leading supplier of awards and gifts, has introduced its On-Time Shipping Guarantee, giving customers one more reason to purchase with confidence. Every purchase is now backed by the Guarantee, meaning Crystal D will cover the cost of any order that does not ship by the agreed-upon date.

“With recognition, timing is everything—and we want our customers to know we’ve got their backs,” said Bridget Dahlgren, executive vice president of sales and marketing. “This Guarantee reinforces our commitment to reliability and ensures we’ll make it right if a delay happens on our end.”

Dahlgren noted that more than 99 percent of Crystal D orders ship on time. Even so, the company recognizes the importance of providing customers with added peace of mind.

“It’s simple,” she said. “If we’re responsible for a delay that causes an order to miss the agreed-upon shipping date, we take responsibility for the full cost of that order.”

As part of the On-Time Shipping Guarantee, customers must provide all required information, details, and approvals at key points throughout the production process. For details, visit crystal-d.com/FAQ and navigate to Shipping Information > On-Time Shipping Guarantee.
 
About Crystal D  
Crystal D (www.crystal-d.com), leader in awards and gifts, has been delighting recipients with the highest-quality recognition products for more than 30 years. We are known as the Home of “The WOW Effect” ^® because every item is designed by our artisans in St. Paul, Minnesota, and this meticulous attention to detail turns the emotion of a recognition experience into a lasting memory. Crystal D offers over 1,500 innovative and elegant awards and gifts, guarantees an industry-leading production time of just six to eight days after art approval, and has earned five-star status for our customer service. Contact us at (800) 544-1131 or email sales@crystal-d.com. 

Sept. 3, 2025 – ST. PAUL, Minn. – www.crystal-d.com – Crystal D, leading supplier of awards and gifts, is announcing a significant expansion of its product offerings after 30 years of specializing in crystal.  

The company has introduced “80 new ways to wow” with the addition of designs made of cultured stone, wood, and acrylic. These substrates were carefully curated over the past year to complement Crystal D’s timeless crystal designs—providing customers with more options than ever to meaningfully recognize recipients.

“Our customers have expressed that they want to work with us on orders with a wider range of

New product substrates, from left: Cultured stone, wood, cultured stone, wood, acrylic, wood and acrylic

materials, textures, features and price points, and we are excited to show them what we can do,” said Bridget Dahlgren, executive vice president of marketing and sales.

The latest styles broaden opportunities for sourcing customized awards and gifts, with unique selling points like durability, eco-conscious materials, and exceptional value. Each has been tested to meet Crystal D’s rigorous standards, assuring customers of the high quality and meticulous craftsmanship they desire, as well as the superior customer service they expect through every step of the process.

Expanding who we wow
Crystal D started out as a supplier of drinkware, ornaments, and paperweights in 1993, and introduced its first award in 1995. Evolution is part of its heritage, and as offerings are expanded beyond premium crystal, the company is—and will remain—Crystal D at heart.

“Our name and moniker will go unchanged, as will our commitment to being the leader in creating unforgettable recognition experiences,” Dahlgren said.

“We’re not changing who we are. We are just expanding who we WOW.”

As more designs will be added in the coming months, customers are encouraged to follow Crystal D for updates via email and social media. For additional information or inquiries, please contact sales@crystal-d.com.

About Crystal D   
Crystal D (www.crystal-d.com), leader in awards and gifts, has been delighting recipients with the highest-quality recognition products for more than 30 years. We are known as the Home of “The WOW Effect” ^® because every item is designed by our artisans in St. Paul, Minnesota, and this meticulous attention to detail turns the emotion of a recognition experience into a lasting memory. Crystal D offers over 1,500 innovative and elegant designs, guarantees an industry-leading production time of just six to eight days after art approval, and has earned five-star status for our customer service. Contact us at (800) 544-1131 or email sales@crystal-d.com. Interested in joining our team of Memory Makers? Visit Crystal-d.com/careers.

Crystal D isn’t just a company that produces awards and gifts for others — we also practice recognition and appreciation with our own employees, who we call Memory Makers. We have a variety of programs in place to highlight our p

From left: Heather, Ava, Lynn, Ann and Todd

eople for the ways they contribute, carry themselves and serve our customers.   

Every quarter we spotlight five Memory Makers nominated by their peers for living out our company’s core values. Congratulations to the WOW Champs for the second quarter of 2025!  Here’s some of the kudos they received.

Heather — Internal Marketing 

Core Value: Integrity — “I do what I say I will do.” 
“This lady rocks! She is always willing to jump in and help and she does it with grace. Heather is filling in in other departments; she is helping the virtual team put the slide deck power points together. She is a true Memory Maker. If all employees had this drive, this dedication, we would be number one and on top every month of every year! This is the true meaning of what our values are.”

Ava — Production

Core Value: Quality — “I have the unyielding persistence to improve.” 
“Ava just started here not too long ago, and she’s definitely keeps quality top of mind. I worked on a new order for a sublimated plate, and as I was adjusting the image size for the plate in PhotoShop, I missed a spot that needed editing. Ava came to my desk and said there was a smudge that looked like an ‘A’ in the background (probably from using the content aware tool). It was so faint I didn’t even see it while I was working on the order. Ava’s attention to detail is AMAZING! What an great save!”

Lynn — Art

Core Value: Respect — “I treat others the way I want to be treated.”
“We had a customer approve their art, but the art had highlighted questions, from Lynn to the customer, that weren’t answered. Instead of sending the order to production, she reached out to me to follow up with customer. In the end, the customer had four mistakes he missed and he would have had to re-do the four awards had Lynn not reached out to double check. Lynn had a keen eye for details that saved our customer re-dos. She is definitely an expert at her job, and cares about our customers.  Our customer wrote back that Lynn needed a raise for proofreading! 🙂 What a SAVE!”

Ann — Art & New Product Development

Core Value: Commitment — “I am committed to the ongoing viability of the company.”  
“Ann has been working exceptionally hard on new product development. She and the team have designed 80 new products, including some using unfamiliar raw materials. Ann has done an excellent job keeping everyone organized and maintaining detailed updates for each new product.”

Todd — Sales

Core Value: Passion — “I have the burning desire to achieve, in all I do.” 
“Todd is quick with a joke, but it’s the motivation behind the jokes that set him apart. Todd is able to connect with Memory Makers across all teams. He makes you feel like ‘one of the guys … or gals.’ Todd is so friendly and engaging, I can see one reason why he makes for a great sales team member. Not only that, he makes others around him here at Crystal D feel seen and appreciated, even though they may usually be several steps away from working directly with him. This kind of people-first attitude, even to individuals he doesn’t otherwise work with, makes for a friendlier workplace environment.”