At Crystal D, we know that there are good recognition events and bad recognition events. We want to rid the world of the bad recognition events, and to help combat those, we’re sharing stories of good and bad recognition events.
We’ve already given you examples of a few good recognition events, so now we want to show you how two different events had two drastically different reactions from the recipients.
*Names have been changed to protect the innocent. And the guilty company.
Our sales teams work with a variety of different distributors who have unique customers and unique stories. I sat down with Mike recently, and he told me a story about one distributor who was helping revamp a community service award.
FLIP SAUNDERS LEGACY AWARD
Solutions Rep: Mike
End User: Minnesota Timberwolves
Objective: Service: creative idea and thoughtful personalization
I love hearing the stories behind some of our coolest pieces. Our Memory Makers love sharing the Regatta Award with Costa Rica artwork, so I wanted to hear how that piece came to be. And of course, I wanted to share that story with you!
One of our distributors came to us with this project. He told us the story of Ms. Walker and her technology company, Charter Business.
Charter Business was on the brink of collapse when she decided to acquire a key vendor. Once the acquisition was final, Ms. Walker decided to set a very aggressive sales goal for her team. In the first 12 months after the acquisition, she wanted $2 million in new sales.
Lifeworks Services is an amazing nonprofit organization that gives opportunities to people with disabilities. Each year they host the Lifeworks Annual Celebration. This gala event celebrates these individuals as well as raises funds for the organization. Since 2012, Crystal D has proudly donated stunning crystal awards to this event. As a result, Lifeworks Services invites some of our Memory Makers to attend.
At the end of 2018, ASI made a call for nominations for Supplier of the Year in 50 different categories. We asked you to nominate us in the Awards and Recognition category, and you delivered! Because of the nominations you made and the searches you performed for our awards in ESP, we were named the Counselor Distributor’s Choice Supplier of the Year in the Awards and Recognition category!
Your continued support pushed us to the head of the pack, and we’re so grateful! We always say how much we love our dealers. Because it’s true! Without you, we wouldn’t be the supplier you trust with your awards and gifts. We’ve heard from many of you about your experiences with Crystal D. Your kind words about our customer service team, our solutions specialists, and our business development team warm our hearts. Your gratitude towards our production team and warehouse team for getting your awards out the door and in your customers’ hands safely make us proud to be your partner.
We’re starting 2019 with a bang! Each year, Supplier Global Resource, an ASI magazine, names one Customer Service Rep of the Year and one Supplier Sales Rep of the Year. They chose our Customer Service Specialist, Brenda, as their Customer Service Rep of the Year based on nominations from her customers!
I had the chance to sit down with Brenda to talk about her big win and get to know a little more about her. I’m sure Brenda’s customers in the South would love to know a little more about the person they nominated for this award!
I’m sure you’ve seen it. Your typical happy employee comes into work with slumped shoulders and a forced smile on her face. You know instantly that something is wrong. The reasons why your typically stellar employee is feeling down today could be endless. Is it something from home or work? You may wonder, “How I can help this person?”
Discouragement hits everyone from time to time. Although you can’t do much about what happens at home, you can take proactive steps to prevent discouragement at work.
Today I will share the four ways we head off discouragement at Crystal D. First, we know our “why.” Second, we automate as many processes as possible. Third, we keep learning, and last we celebrate – big time.
We have used each of these strategies to propel us forward with positivity and make it harder for discouragement to set in at work.
It’s back to school time, and like any good teacher, I’m here to help you with your ABCs.
I know what you’re thinking: “My ABCs? What does the alphabet have to do with awards and recognition?”
I’m glad you asked! Technically, nothing. But I’m here, making it easy for you to remember some of our awards, gifts, and occasions where you can use them. If you like any of these ideas, contact our solutions specialists! They’re ready to help create the perfect award.
Now get out your pencils and take some notes – here’s Crystal D from A to Z!
Today’s message is for small business owners. I have been in business for myself for over 25 years. I innately understand, empathize, and connect with you more than you could ever know.
I’ve enjoyed many successes as a business owner, and I have faced just about every type of business problem that exists.
Whether it was a class project or sports, from the moment you started school, you’ve likely been on some type of team. If you were anything like me, you remember all the feelings you had when your team won or when your project was a success. You and your team work hard, you make sure everything is perfect. You perform for judges or make your presentation to your class, and then you wait. And when your team’s name is called, you are ecstatic. The amount of energy and excitement gets pretty intense.
That feeling is something everyone wants to feel. That excitement and gratitude fills every part of you. Because teamwork makes the dream work, right?