Feb. 10, 2026 – ST. PAUL, Minn. – www.crystal-d.com – Crystal D, a leading supplier of awards and gifts, has introduced its On-Time Shipping Guarantee, giving customers one more reason to purchase with confidence. Every purchase is now backed by the Guarantee, meaning Crystal D will cover the cost of any order that does not ship by the agreed-upon date.
“With recognition, timing is everything—and we want our customers to know we’ve got their backs,” said Bridget Dahlgren, executive vice president of sales and marketing. “This Guarantee reinforces our commitment to reliability and ensures we’ll make it right if a delay happens on our end.”
Dahlgren noted that more than 99 percent of Crystal D orders ship on time. Even so, the company recognizes the importance of providing customers with added peace of mind.
“It’s simple,” she said. “If we’re responsible for a delay that causes an order to miss the agreed-upon shipping date, we take responsibility for the full cost of that order.”
As part of the On-Time Shipping Guarantee, customers must provide all required information, details, and approvals at key points throughout the production process. For details, visit crystal-d.com/FAQ and navigate to Shipping Information > On-Time Shipping Guarantee.
About Crystal D
Crystal D (www.crystal-d.com), leader in awards and gifts, has been delighting recipients with the highest-quality recognition products for more than 30 years. We are known as the Home of “The WOW Effect” ® because every item is designed by our artisans in St. Paul, Minnesota, and this meticulous attention to detail turns the emotion of a recognition experience into a lasting memory. Crystal D offers over 1,500 innovative and elegant awards and gifts, guarantees an industry-leading production time of just six to eight days after art approval, and has earned five-star status for our customer service. Contact us at (800) 544-1131 or email sales@crystal-d.com.
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